Hennox Solutions

 

Effective Date: 14 February 2026
Website: www.hennoxsolutions.com

 

 About These Terms
 

These Terms of Use and Sale ("Terms") govern your use of this website and any purchases made through it.

This website is operated by:

Hennox Solutions

Unit 163896

PO Box 7169

Poole

BH15 9EL

United Kingdom

 

By accessing this website or purchasing any products or services, you agree to these Terms.

If you do not agree, you should not use this website or purchase from us.

 

 Use of This Website

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You agree to:

• Use this website only for lawful purposes

• Not attempt to gain unauthorised access to any part of the website

• Not interfere with or disrupt website security

• Not copy, reproduce, distribute or commercially exploit website content without written permission

We reserve the right to suspend or terminate access where these Terms are breached.

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Intellectual Property & Licence

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All content on this website, including but not limited to:

• Digital products

• Templates

• Guides

• Frameworks

• Blog content

• Text, graphics and branding

is the intellectual property of Hennox Solutions unless otherwise stated.

 

Digital Product Licence

 

When you purchase a digital product, you are granted a:

• Non-exclusive

• Non-transferable

• Revocable licence

for personal business use only.

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You may not:

• Resell or redistribute

• Share with third parties

• Upload to shared resource libraries

• Modify for resale

• Claim ownership of the content

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Unauthorised use may result in legal action and recovery of damages.

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 Digital Products

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Our digital products are structured guides, templates and operational resources designed to support business clarity and organisation.

 

Delivery

 

Digital products are delivered electronically.

Access is typically provided immediately after purchase.

 

Refund Policy – Digital Products

 

Due to the nature of digital content:

• All digital product sales are final.

• By purchasing, you expressly consent to immediate access.

• You acknowledge that you lose your statutory 14-day right to cancel once access or download begins.

 

If a file is defective or inaccessible, please contact us and we will provide a replacement where appropriate.

 

Compatibility

 

It is your responsibility to ensure that your device and software are compatible with the digital product prior to purchase. We are not responsible for incompatibility with your systems.

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 Consultancy & Supported Sessions

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We offer:

• Operational support sessions

• Strategy calls

• Project-based consultancy

 

Payment

 

All consultancy services must be paid in advance unless otherwise agreed in writing.

 

Cancellations & Rescheduling

 

Sessions may be rescheduled with at least 24 hours’ notice.

Cancellations within 24 hours or missed appointments may not be refunded.

If services have begun with your consent within the statutory cancellation period, you may be required to pay for work completed up to cancellation.

 

No Guarantee of Outcomes

 

We provide structured operational guidance and support.

We do not guarantee specific financial results, business growth, revenue increases, or performance outcomes. Results depend on individual implementation and circumstances.

 

Blog & Educational Content

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This website may include blog posts and educational materials.

All content is provided for general informational purposes only and does not constitute:

• Legal advice

• Financial advice

• Tax advice

• Professional advice specific to your circumstances

 

You should seek independent professional advice before making decisions based on blog content.

 

We are not liable for actions taken based on publicly available content.

 

Pricing & Availability

 

All prices are listed in GBP (£).

We reserve the right to:

• Update pricing

• Modify or discontinue products

• Refuse or cancel orders

 

If we cancel an order after payment has been processed, a full refund will be issued.

 

Consumer Rights

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Nothing in these Terms limits your statutory rights under UK consumer protection law, including:

• The Consumer Rights Act 2015

• The Consumer Contracts Regulations 2013

 

Where digital content is faulty, you may be entitled to a repair or replacement in accordance with statutory rights.

 

Limitation of Liability

 

To the fullest extent permitted by law, Hennox Solutions shall not be liable for:

• Indirect or consequential loss

• Loss of profits

• Loss of business opportunity

• Loss arising from decisions made using our digital products or consultancy guidance

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability which cannot lawfully be excluded

 

 Force Majeure

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We are not liable for delay or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

• Technical failures

• Internet outages

• Illness

• Government restrictions

• Events of force majeure

 

Accuracy of Information

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We aim to ensure information is accurate at the time of publication. However:

• Content may be updated without notice

• Errors may occur

• Product content may evolve

 

We do not warrant that website content will always be current or error-free.

 

Data Protection

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Personal information is handled in accordance with our Privacy Policy.

 

Governing Law

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These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Changes to These Terms

 

We may update these Terms periodically to reflect changes in:

• Law

• Services

• Business operations

The latest version will always be available on this website.

 

Contact Details

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If you have any questions about these Terms, you may contact:

 

Hennox Solutions

Unit 163896
PO Box 7169
Poole
BH15 9EL
United Kingdom

 

Email: info@hennoxsolutions.com

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